Frequently asked questions - General Érvényes: 2024. 05. 21.
General questions
- What level of language courses are offered?
We offer online language courses at all levels from beginner to advanced. Whether you’re completely new to learning Hungarian or at an advanced level, you’re sure to find a course that’s right for you.
- What types of courses can I choose from?
We offer both individual and group online classes. Individual lessons are personalised, while group lessons are interactive and offer a social experience.
- Where are the classes held?
Our classes are primarily held online. Online classes are flexible and can be accessed from anywhere. If you would like a face-to-face class, please contact us.
- How often are the classes?
The frequency of classes depends on the course you choose. We offer classes once a week, twice a week or intensive daily classes if required.
- How do I apply for a course?
It is easy to apply via our website. Fill in the online application form and you will be contacted shortly.
- How much does a course cost?
Prices depend on the type and length of the course. You can find our detailed price list on our page.
- Is it possible to take a trial lesson?
Yes, we offer a discounted trial lesson so you can try our teaching method before you commit.
- Is there a money-back guarantee?
Yes, there is. If you are not satisfied with the lesson, we will refund you the price.
- What materials are used in the lessons?
We use a variety of learning materials in our classes, including textbooks, online resources, audio materials, interactive exercises and simulations of real-life situations.
- Do I have to do homework?
Homework is given on demand to support the learning process and ensure continuous improvement. The amount of homework depends on the intensity of the course.
- How is progress measured?
Progress is measured through regular tests and feedback. Progress is also monitored through personal consultations in individual lessons.
Group lessons
- How do group lessons work?
Group lessons are held in small groups to ensure effective learning and an interactive atmosphere. Groups are set up according to the level of knowledge.
- Why should I choose group lessons instead of individual lessons?
Many people think that personal lessons are better because the teacher only works with one student. In contrast, my own experience and that of many of my students who initially attend private lessons is that there is much more real interaction in a good group.
In addition:
- Groups are a learning environment that mimics the natural language environment
- Language learning takes place in an encouraging, supportive community – you are not alone!
- It’s motivating in the long term
- More fun and varied learning
- Competition and challenge
- Get feedback from multiple sources
- Reach your goals faster
- Cost-effective
- What happens if I can’t attend a group class?
You can watch a video recording of the class if you give advance notice so you don’t miss any of the material. You can also keep track of the class material and your homework in Google Docs.
- How are the online group lessons conducted?
The online group lessons take place on Zoom video conferencing platforms. All participants will receive the technical details and necessary information in advance.
Individual lessons
- What are the advantages of individual lessons?
Individual lessons are completely personalised, tailored to your needs and goals. You can learn at a flexible schedule and pace.
- Can I change the time of my individual lessons?
Yes, individual lessons are flexible and can be changed by prior arrangement.
Cancellation
- How can I cancel a lesson?
Cancellations must be made at least 24 hours before the start date to avoid being charged. Cancellations can be made by email or phone.
- What happens if I cancel at the last minute?
If you cancel less than 24 hours before the start of the lesson, you will be charged the full lesson fee.
- Is there a cancellation fee?
There is no cancellation fee if you cancel within the 24-hour time limit. Last minute cancellations will be charged in full.
Late
- What happens if I arrive late for my individual lesson?
The waiting time is 15 minutes, if you arrive within this time you can still attend the class. If you are late, the class will end at the original time. We will not be able to make up the time you are late.
If you are more than 15 minutes late, the class will be considered as held and the hourly fee will be charged.
- Do I have to inform the teacher if I will be late?
Yes, please let me know in advance if you know you will be late so that the teacher is aware of the situation.
Billing
- How is billing done?
In all cases, the invoice will be emailed to the payer after the payment has been made.
- What payment methods are available?
You can pay the invoice by bank transfer, via Wise, Revolut or PayPal or by cash, the details of the payment methods will be indicated on the invoice.
- Is it possible to pay by instalments?
Yes, it is possible to pay in instalments by prior arrangement. Please contact us if you would like to make an instalment payment.
- What happens if I cannot pay my bill on time?
If you have a problem paying, please let us know as soon as possible so that we can find a solution.
(For all other questions, please refer to the GTC.)
